1. Acceptance of Terms
By accessing and using this website, including submitting a service request and opting into SMS messaging, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or submit a service request.
2. Eligibility
You must be at least 18 years of age to use this website or subscribe to our messaging services. By using the website or opting into SMS/MMS messages, you affirm that you meet this requirement.
3. Messaging Program Terms (10DLC Compliance)
Opt-In Consent
By providing your mobile number on our website or contact form, you consent to receive SMS and/or MMS messages from us. These may include transactional, promotional, or informational content related to your service request and locksmith services.
Message Frequency
Message frequency may vary based on your service request and communication with our service partner. You will not receive more than 5 messages per week unless you have opted in for additional updates.
Opt-Out Instructions
You may opt out of SMS messages at any time by replying "STOP" to any message. You may receive one final message confirming your opt-out. For assistance, reply "HELP" or contact us at (760) 625-0955 or info@locksaroundtheclock.com.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. Standard SMS rates apply for all messages. Check with your mobile carrier for details on your specific plan and charges.
Supported Carriers
Messaging services are supported on most major U.S. carriers including AT&T, Verizon, Sprint, T-Mobile, and regional carriers. We are not liable for delayed, undelivered, or failed messages due to carrier issues.
4. Lead Generation Service
Locksmith in La Quinta operates as a lead generation platform. We:
- Collect service requests from customers
- Route verified requests to our licensed locksmith service partner
- Are not responsible for the actual locksmith services provided
- Do not guarantee that a service provider will accept or fulfill your request
5. Service Request Submission
When you submit a service request through our form, you agree to:
- Provide accurate and complete information
- Provide accurate contact information (phone, email, address)
- Not submit false, misleading, or fraudulent requests
- Authorize us to share your information with our service partner
- Acknowledge that a service provider may contact you via phone or SMS
6. Phone Call Recording
All calls to our phone numbers are recorded and may be transcribed. By calling, you consent to:
- Call recording for quality assurance and compliance purposes
- Use of call transcripts for service improvement and dispute resolution
- Retention of recordings for up to 90 days
7. Limitation of Liability
To the maximum extent permitted by law, Locksmith in La Quinta and its owners, operators, and service partners are not liable for:
- Quality, timeliness, or completeness of locksmith services provided
- Damage to your property during service work (your service provider's insurance applies)
- Lost profits, lost data, or indirect damages arising from your use of this website
- Service providers who fail to respond to or complete your request
- Pricing disputes or service costs (handled directly with the locksmith provider)
8. No Guarantee of Service
We do not guarantee that:
- Your service request will be accepted by a service provider
- A locksmith will arrive within a specific timeframe
- The service provider can resolve your issue on the first visit
- Service availability in all areas listed on our website
Service availability and response times depend on the service provider's schedule, workload, and market demand.
9. Pricing & Payment
We do not set locksmith service prices. Pricing is determined entirely by the service provider and will be discussed before work begins. You authorize the service provider to:
- Quote a service price
- Proceed with work based on your authorization
- Process payment via the methods they accept
10. Acceptable Use
You agree not to:
- Submit false, abusive, or harassing requests
- Impersonate another person or business
- Attempt to gain unauthorized access to our website
- Use our website for illegal purposes or to facilitate illegal activity
- Spam or abuse our contact channels
- Scrape data from our website without permission
11. Intellectual Property
All content on this website, including text, images, logos, and design, is owned by or licensed to Locksmith in La Quinta. You may not reproduce, modify, or distribute our content without written permission.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites. Your use of third-party websites is governed by their own terms and privacy policies.
13. Disclaimer of Warranties
Our website is provided "as is" without warranty of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that:
- The website will be uninterrupted or error-free
- Defects will be corrected
- The website is free from viruses or harmful components
14. Indemnification
You agree to indemnify and hold harmless Locksmith in La Quinta, its operators, and service partners from any claims, damages, or costs arising from:
- Your violation of these terms
- Your use of our website
- Your submission of inaccurate or fraudulent information
- Disputes with service providers over pricing or service quality
15. Changes to Terms
We may modify these Terms of Service at any time. Changes will be posted with a revised effective date. Your continued use of the website after changes indicates your acceptance of the updated terms.
16. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.
17. Contact Us
If you have questions about these Terms of Service, please contact:
- Email: info@locksaroundtheclock.com
- Phone: (760) 625-0955
- Address: Locks Around the Clock, Coachella Valley, CA